If you need to locate your air conditioner model number, you need to look in certain locations for the serial number and model number on your air conditioner.
The model and serial number are generally found on the side or underneath the unit. The model number will most likely appear on a paper sticker and be made up of numbers or a combination of letters and numbers. See our different charts below that will show you how to find your outdoor unit model number. When lodging a maintenance task, we usually ask you to supply a photo of this sticker on the unit so we can check for warranty remaining on the machine and also to get the order to the repair company started. If you supply us with this information (or photo), things can start more quickly for you.
